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Case Study

Fixing a Hiring System That Was Screening the Wrong People

A company discovered its hiring process was attracting candidates with the right experience but the wrong motivations.

Situation

A growing organization was investing significant time interviewing candidates but continuing to make disappointing hires.

Many hires had impressive resumes but struggled to perform once they entered the role.

The Challenge

The hiring process was filtering candidates based on experience rather than intrinsic motivation.

As a result, the company was spending enormous energy evaluating people who either did not truly want the role or were not wired to succeed in it.

What We Did

  • • Redesigned the hiring filter to evaluate behavioral drivers
  • • Screened candidates earlier for intrinsic motivation
  • • Reduced unnecessary interviews with misaligned candidates
  • • Clarified the behavioral demands of each role

Outcome

  • • Interview time decreased significantly
  • • Hiring success improved dramatically
  • • New hires reached productivity faster
  • • Managers spent less time correcting hiring mistakes